Global Medical Response, Inc.

Scheduler in San Diego, CA
Requisition ID
US-CA-San Diego

More Information about this Job

Title: Scheduler

Location: San Diego - City

Status: Full-Time

Reports: Operations Manager





The Scheduler is responsible for the scheduling of regular and overtime shifts for full and part-time EMTs, Paramedics and Nurses in accordance with Rural Metro Policy and applicable Collective Bargaining Agreement(s).  The position also monitors and edits timekeeping records for all non-exempt employees, processes hours worked, and, where necessary, provides Payroll with required reports and hours worked in a timely and accurate manner.



  • Management and oversight over all daily and biweekly schedules for the Operations.
  • Create shifts and assignments where needed, maintain schedule on Telestaff, modify daily schedule as needed, which includes notifying and communicating with employees re shift assignments.
  • Review and verify employee hours for accuracy.  Assist in recording and maintaining employee attendance records/files and payroll functions.
  • Prepare and compile various periodic reports and documents for review and analysis. These may include weekly payroll stats, personnel stats, absence reports, over time tracking and other related reports.
  • Maintain vacation schedules, shift exchanges, shift giveaway requirements, etc.
  • Maintains the daily EMT, Paramedic and Nurse availability lists
  • Tracks field employee attendance and punctuality data
  • Schedules PTO and various leaves of absences
  • Coordinate and schedule EMT student ride longs
  • Receives and documents all day change/vacation request forms
  • Contacts Operations Supervisors and appropriate members of management with status of daily staffing needs and complications
  • Verifies PTO balances and processes PTO requests
  • Verify employee punches in the Kronos system, posting corrections to the system based on review
  • Schedule standbys and special event staffing
  • Assist Operations staff in research of employee pay information
  • Assist employees in resolution of Timekeeping issues
  • Maintains positive, professional, productive relationships with all levels of staff ensuring the company’s interests are properly represented at all times
  • Adhere to all company policies and procedures 



  • Perform other duties as assigned



  • High School Diploma or equivalent
  • Proficiency with Microsoft Word and Excel software programs
  • Ability to work under time constraints with accuracy 
  • Scheduling or related experience
  • Ability to perform mathematical and statistical calculations 
  • Working knowledge and experience in staffing/scheduling within a high performance EMS system preferred
  • Effective oral, written and interpersonal communication skills  





EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled


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