We invite you to join a team of highly skilled emergency medical professionals! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
Position Summary: Under general direction, oversees Clinical and Education Services activities for the local service area. Represents AMR to local committees, medical and training institutions, and other related agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist in recruitment through involvement in area EMS classes and career days.
- Assist in the development of an orientation program and a system of continuing education.
- Actively participate in and/or develop a process for the evaluation and/or selection of equipment.
- Develop education process to include course objectives, examinations and manuals for use as lesson plans.
- Conduct and coordinate National Registry examinations.
- Conduct orientation classes, ACLS/PALS instructor certification courses,
- CPR/AED/ first aid instructor courses
- Work with local physician advisory groups.
- Participate in clinical aspects of problem resolution.
- Oversee any clinical requirements related to contracts, agreements, etc.
- Track and review events in response to complaints and/or compliments relating to medical performance.
- Conduct clinical quality assurance investigations immediately upon receiving information regarding a possible protocol or standard of care violation.
- Responsible for tracking and maintenance of employee certifications and vaccinations in a database.
- Identify, develop, and implement quality improvement (QI) programs. In order to assure clinical excellence, programs should include, but are not limited to proactive and retrospective elements of QI concerning clinical call reviews, chart reviews, and trend analysis for both individual and group clinical performance. Such programs should drive the continuing education (CE) process and related courses offered to field personnel.
- Responsible for the Field Training Officers (FTOs). This includes, but is not limited to, leading the selection process of FTOs; the monitoring and directing of the FTO program; assisting with development of FTO guidelines and procedures; and coordinating the FTO committee.
- Represent AMR with local EMS education programs and assure integration with internship and preceptor needs.
- Serve as a clinical resource for field and management personnel.
- Assist in the creation/revision of medical policy.
- Oversee clinical aspects of field performance.
- Represent the Manager of Clinical and Education Services.
- Conduct clinical call reviews and investigations.
- Represents AMR with local EMS education programs.
- Participate in scheduling third riders.
- Coordinate evaluations for local paramedic school candidates.
- Schedule continuing education programs pertinent to field education needs.
- Provides clinical support for documentation and billing personnel.
- Participates in appeals processes from a clinical perspective.
- Adhere to all company policies and procedures.
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
NONESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform other duties required.
- High School Diploma or GED.
- The following certifications are required:
- BLS provider certification
- ACLS provider certification
- PALS provider certification
- SNHD Paramedic certification (NREMT will be required for reciprocity)
- Acceptable driving record
- Minimum of 3 years’ experience in the direct delivery of pre-hospital advanced life support as a Paramedic.
- Applicable State Instructor/Coordinator certification.
- Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care
Knowledge and Skills:
- Ability to read, write, and speak English fluently.
- Basic knowledge of computers and Windows software.
- Basic knowledge of Continuous Quality Improvement concepts and principles.
- Effective oral, written and interpersonal communication skills.
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
• One Team - We respect each other and achieve together what no individual can alone.
• Innovation - We are driven to develop solutions that inspire progress.
• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
• Ownership - We are accountable for what we do and take pride in how we do it.
• Citizenship - We are dedicated to being good stewards in the communities we serve.
If your passion is flying and you have the skills to deliver patient care in missions where every second counts, apply today!